Disclosure based on the Act on Specified Commercial Transactions

Distributor
Collette Co., Ltd.

Aki Shoda, General Manager of Operations

Address : Kobe International Conference Hall 17F, 8-1-6 Miyuki-dori, Chuo-ku, Kobe, Hyogo Prefecture

telephone number
078-200-6818

email address
contact@colette-gift.jp

Required fees other than the product price

・Bank transfer fees when purchasing by bank transfer.

・Cash on delivery fees when purchasing by cash on delivery.

Application expiration date <br>In principle, the application expiration date is 5 days after order confirmation (an automatic email is sent to confirm the order).

Defective Products <br>We will replace or repair any products that are defective within 3 days of receiving the product.

Sales quantity <br>No specific specifications (set by product)

Delivery time <br>Unless otherwise specified on the product page, products will be shipped within 2-3 business days after payment is confirmed.

*For items such as birthstone rings, which are made after your order is placed and payment is confirmed, the delivery time will be as stated on the product page. You can usually specify a delivery date starting one week later (with some exceptions). If you do not specify a delivery date, the item will be shipped as soon as it is ready. If you are in a hurry, please write that in the comments section when placing your order. We will do our best to accommodate your request.

*Shipping operations are closed on Saturdays, Sundays, and holidays.

*Even if the product page says "In Stock," it may take some time if we need to order from another store. Payment Methods: Bank Transfer, Cash on Delivery, Credit Card Payment Deadline: For bank transfers, please transfer the payment to our designated account within 3 days of the order date. If more than 5 days have passed, your order will be canceled. Please place a new order. For cash on delivery, please pay the Yamato Transport delivery person upon delivery. Return Deadline: Returns and exchanges of products are not accepted except in cases of initial defects. Return Shipping Fees: In the case of initial defects or incorrectly shipped products, we will accept cash on delivery at our store.